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Whether you're a small business using email as a marketing or communication tool or a job seeker sending an email inquiry, use appropriate email etiquette to set yourself apart.
Email etiquette is the set of social guidelines that govern polite, productive email communication. As with offline etiquette, email etiquette serves to make conversations comfortable, considerate, and professional.
In this guide, we'll review the importance of following proper email etiquette rules. Then, we'll break down situations where crafting formal emails or informal messages, why they’re critical to your professional relationships and career growth, and offer formatting and email etiquette tips and templates.
Knowing more about email etiquette can help ensure that you both show and receive respect through this form of written communication. In this article, we explore 26 different email etiquette rules to consider when writing and sending professional emails.
Rule 1: Know the Purpose of Every Email. Every email should have a specific purpose. Don’t send vague, rambling emails with no clear topic in mind. Those will just clutter the recipient’s inbox and waste their time. On the flip side, also avoid sending long emails that address too many topics at once.