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  2. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Consumer behaviour is the study of individuals, groups, or organisations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer 's emotions, attitudes, and preferences affect buying behaviour. Consumer behaviour emerged in the 1940–1950s as a distinct sub ...

  3. Consumer culture - Wikipedia

    en.wikipedia.org/wiki/Consumer_culture

    Shown in the picture is the Mall of America, one of the largest malls in the US. Consumer culture describes a lifestyle hyper-focused on spending money to buy material or goods. It is often attributed to, but not limited to, the capitalist economy of the United States. During the 20th century, market goods came to dominate American life, and ...

  4. Consumer education - Wikipedia

    en.wikipedia.org/wiki/Consumer_education

    Consumer education is the preparation of an individual to be capable of making informed decisions when it comes to purchasing products [1] in a consumer culture. It generally covers various consumer goods and services, prices, what the consumer can expect, standard trade practices, etc. While consumer education can help consumers to make more ...

  5. Buyer decision process - Wikipedia

    en.wikipedia.org/wiki/Buyer_decision_process

    Research. v. t. e. As part of consumer behavior, the buying decision process is the decision-making process used by consumers regarding the market transactions before, during, and after the purchase of a good or service. It can be seen as a particular form of a cost–benefit analysis in the presence of multiple alternatives. [1][2]

  6. Consumerism - Wikipedia

    en.wikipedia.org/wiki/Consumerism

    Consumerism is the selfish and frivolous collecting of products, or economic materialism. In this sense consumerism is negative and in opposition to positive lifestyles of anti-consumerism and simple living. [3] Consumerism is a force from the marketplace which destroys individuality and harms society. [3]

  7. Consumer neuroscience - Wikipedia

    en.wikipedia.org/wiki/Consumer_neuroscience

    Consumer neuroscience research has also invested in how firms package their goods, how designers apply principles of aesthetics to package design, and how consumers neurophysiologically respond to packaged goods. One such finding is that the reaction time of a consumer's choice is significantly increased when the product has aesthetic packaging.

  8. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels. [citation needed] According to Hollebeek, Srivastava and Chen, customer engagement is "a customer’s motivationally driven, volitional investment of operant resources ...

  9. Nudge theory - Wikipedia

    en.wikipedia.org/wiki/Nudge_theory

    Nudge theory. Nudge theory is a concept in behavioral economics, decision making, behavioral policy, social psychology, consumer behavior, and related behavioral sciences [1][2][3][4] that proposes adaptive designs of the decision environment (choice architecture) as ways to influence the behavior and decision-making of groups or individuals.

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