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Daniel Faulkner is the current Registrar & CEO of the College. He began his journey as the Registrar & CEO of the Royal College of Dental Surgeons of Ontario in August 2020. He Co-Chaired with the Ontario Ministry of Health to create and implement Canada’s first performance measurement framework for health professional Colleges.
The Performance Prism is a performance measurement framework that improves on traditional models like the balanced scorecard by offering a broader view of stakeholders. It focuses on five key areas: Stakeholder Satisfaction, Strategies, Processes, Capabilities, and Stakeholder Contributions.
The provincial government of Ontario, Canada has been using KPIs since 1998 to measure the performance of higher education institutions in the province. All post-secondary schools collect and report performance data in five areas – graduate satisfaction, student satisfaction, employer satisfaction, employment rate, and graduation rate. [12]
The Canadian Occupational Performance Measure (COPM) [1] is a semi structured interview developed to apply the model [16] [17] and is the only prescribed assessment. This allows freedom to choose other supporting assessments but also restrict the methods of application for the model. [ 18 ]
The terms performance-based and results-based are mostly used interchangeably. The latter may signal more the achievement of broader social and economic outcomes Performance-based contracting is the term used in Australia, New Zealand and Canada to describe the practice of attaching contract payment to a set of performance metrics.
In 1990, Schneiderman participated in an unrelated research study led by Robert S. Kaplan in conjunction with US management consultancy Nolan-Norton, [9] and during this study described his work on performance measurement. [4] Subsequently, Kaplan and David P. Norton included anonymous details of this balanced scorecard design in a 1992 article ...
The SCOR model contains more than 150 key performance indicators that measure the performance of supply chain operations. [11] These performance metrics derive from the experience and contribution of the association's members. As with the process modeling system, SCOR metrics are organized in a hierarchical structure:
The authors propose a common measurement framework to support the alignment of organizational and project-level goals. Their approach is to embed a GQM structure within each of the four BSC perspectives. The M3P – Model, Measure, Manage Paradigm [13] – is an extension of the QIP and GQM presented by Offen and Jeffery. Similar to Becker and ...