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Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Visit your MyAccount page to cancel paid services and pay account balances. • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username.
Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:
You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...
A copy of the death certificate of the AOL account holder, issued in the United States. If a death certificate is not available, please contact AOL Customer Service at 800-827-6364. You can request the suspension or cancellation of billing and premium services through this form.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
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