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Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
The emerging field of positive psychology also helps to creatively manage organizational behaviors and to increase productivity in the workplace through applying positive organizational forces. [5] Recent research on job satisfaction [6] and employee retention have created a great need to focus on implementing positive psychology in the workplace.
Interpersonal communication research addresses at least six categories of inquiry: 1) how humans adjust and adapt their verbal communication and nonverbal communication during face-to-face communication; 2) how messages are produced; 3) how uncertainty influences behavior and information-management strategies; 4) deceptive communication; 5 ...
[full citation needed] Positive interpersonal skills include entertainment, persuasion, active listening, showing care, delegation, hospitality and stewardship, among others. Social psychology , an academic discipline focused on research relating to social functioning, studies how interpersonal skills are learned through societal-based changes ...
Internal communication also known as workplace communication or organizational communication is the interchange of information within the organization. From employee-to-employee or employee-to-superior the purpose of all information is to develop trust and/or to increase productivity. [6]
Filming a day's work for the US Armed Forces Network Television Services, an internal communication channel. Internal communications (IC) is the function responsible for effective communications among participants within an organization. The scope of the function varies by organization and practitioner, from producing and delivering messages ...
Workplace listening is a type of active listening that is generally employed in a professional environment. Listening skills are imperative for career success, organizational effectiveness, and worker satisfaction. Workplace listening includes understanding the listening process (i.e. perception, interpretation, evaluation, and action) and its ...
Assertive communication has positive effects on both the communicator and the receiver. Some positive effects include the communicator feeling connected to others, feeling in control of their lives, and can grow as individuals because they can address and solve issues as they arise and create a respectful environment for others. [10]
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