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Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor" [2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri.
Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...
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Corporate film refers to any type of non-advertisement based film/video content created for and commissioned by a business, company, corporation, or organization.Today, the vast majority of corporate film content is hosted online and is published on the company’s website page and distributed through social media or email marketing.
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Cartrivision is an analog videocassette format introduced in 1972, and the first format to offer feature films for consumer rental. [1]Cartrivision was produced by Frank Stanton's Cartridge Television, Inc. (CTI), a subsidiary of Avco, [2] which also owned Embassy Pictures at the time.