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Get in touch with Best Buy for customer support, inquiries, and assistance with products and services.
Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center.
The Best Buy customer service team is available 24/7 to answer any questions or concerns you may have. So, if you’re looking for help with your electronics or appliances, the Geek Squad is here to help.
You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to help. Expert Repair We can repair your cell phone and computer, no matter where you bought them.
If you need a hand with that, Best Buy is here to help. We’ve got you covered with a variety of safe and easy ways to get help with installation, setup and troubleshooting for that new holiday tech.
☰ Join My Best Buy ☰ Rewards FAQs ☰ In-Store Consultation ☰ Find a Store ☰ Store Pickup ☰ Curbside Pickup ☰ Recycling ☰ Change your shipping method to store pickup ☰ View all help topics ☰ Schedule Service ☰ Check Repair Status ☰ Protection Plans ☰ Best Buy Totaltech™ ☰ Free Home Consultation
Installation, Support & Repair Services at Best Buy. Get the help you need for the technology project in your home. Get in contact today.
If you have questions regarding your My Best Buy® Credit Card account, please call Citibank at 1-888-574-1301. TTY: Use 711 or other Relay Service. If you have questions regarding your My Best Buy rewards earned when shopping with your Card, please call Best Buy’s Customer Care team at 1-888-237-8289
Appointments for claims under Geek Squad Protection can be scheduled online or over the phone. For larger products, including major appliances and TVs 42" and larger, we'll come to your home to provide service. For smaller products, you'll bring them into your local Best Buy store.
There are two ways to return your phone or device and cancel your service: Return your device to a Best Buy store. Be sure to tell the store associate that you want to cancel your service. Carrier service cancellation policies may vary. Call Best Buy Mobile at 1-877-702-2211 (6 a.m. to midnight CT) for instructions on how to return the device ...