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If your PDF file is corrupt or damaged and won't open, you cannot directly repair it. You can recreate it with the original source file using Adobe Acrobat or Photoshop Elements. If you cannot open a PDF, follow the troubleshooting steps below in the order they appear.
If your PDF won’t open, it’s most likely your file is corrupted. You will get “Failed to load PDF document” or “Adobe Acrobat Reader could not open ‘XYZ.pdf’ because it is either not a supported file type or because the file has been damaged” messages when opening a document.
So, if you’re struggling to open a PDF on your laptop, try these tips to resolve the problem: Install a reliable PDF reader. Update your current PDF reader or application. Re-download the PDF. Resize the PDF. Scan for malware or viruses. Doing these things might help you solve the problem that kept your PDF from opening.
People are asking – why can’t I open a PDF. Many reasons should be blamed if you fail in opening a PDF file on a Windows computer. The most possible cause could be the recent installation or update of Adobe Reader/Acrobat.
As such, here are 12 fixes you can try to fix Adobe Acrobat Reader DC not being able to open PDF files. Before We Get Started... Before implementing any of the fixes, make sure the problem isn't occurring only with one PDF.
I suddenly cannot open PDF files that I have saved. I believe this happened after downloading an Adobe Reader update. When I try to open a PDF file I get this message: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
How do I fix a PDF file that won't open? If a PDF file won’t open on Adobe Acrobat, firstly, ensure that you have the latest version of Acrobat install. From here, disable protected mode at startup - you can do this by heading to Edit > Preferences > Security (enhanced).
"Adobe Acrobat reader could not open '[filename].pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
Solutions to common issues viewing PDFs from a website. Error: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
Acrobat does not open when double-clicking on the desktop icon or using other shortcuts. Try the following solutions in the order given to solve the problem: Close all the background processes and try relaunching Acrobat. To close all background processes, open Task manager and end all Adobe processes.