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Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, [1] and a third edition published in 2022. [2] A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has ...
Difficult conversations don't have to be difficult: a simple, smart way to make your relationships and team better. Hoboken, New Jersey: Wiley. ISBN 978-1394187171. Reynolds, Marcia (13 October 2014). The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs. Berrett-Koehler Publishers. ISBN 978-1-62656-067-3.
The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."
Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...
Crisis Text Line’s service is powered by volunteer Crisis Counselors who receive 30 hours of free comprehensive training, which is virtual, interactive, self-paced and in English and Spanish. Clinical supervisors, with degrees in mental health-related fields, monitor every conversation, give feedback in real-time and provide additional ...
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A conversation opener is an introduction used to begin a conversation.They are frequently the subject of guides and seminars on how to make friends and/or meet people. . Different situations may call for different openers (e.g. approaching a stranger on the street versus meeting them at a more structured gathering of people with like inte
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related to: free training approaching difficult conversationsccl.org has been visited by 10K+ users in the past month