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360-degree feedback (also known as multi-rater feedback, multi-source feedback, or multi-source assessment) is a process through which feedback from an employee's colleagues and associates is gathered, in addition to a self-evaluation by the employee.
360 degree feedback contains elements of self, peer and manager appraisal as it aims to incorporate feedback from multiple sources to produce a more comprehensive evaluation of the appraisee. [98] The feedback is divided to reflect formative and summative domains – formative feedback is taken from peers; Summative feedback is taken from managers.
Once a 360 degree tool is used for a performance review, you tend to get skewed results. Reports and Peers give the leader higher scores because they know their performance bonus is on the line. When it is truly anonymous feedback, that is only used for constructive feedback and coaching, you tend to get more honest results.
The MLQ is designed as a multi-rater (or 360-degree) instrument, meaning that the leadership assessment considers the leader's self-assessment alongside the assessments of their leadership from their superiors, peers, subordinates, and others.
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
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