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  2. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  3. Data analysis - Wikipedia

    en.wikipedia.org/wiki/Data_analysis

    A data product is a computer application that takes data inputs and generates outputs, feeding them back into the environment. [41] It may be based on a model or algorithm. For instance, an application that analyzes data about customer purchase history, and uses the results to recommend other purchases the customer might enjoy. [42] [13]

  4. Artificial intelligence in customer experience - Wikipedia

    en.wikipedia.org/wiki/Artificial_intelligence_in...

    Contact centers are therefore seen as a complete customer service solution, where as call centers simply cover one aspect of customer interactions. [10] As a part of improving CX, AI is also improving the employee experience. AI is able to automate tasks to free up time for contact center agents to focus on higher priority tasks. For example ...

  5. LinkedIn - Wikipedia

    en.wikipedia.org/wiki/LinkedIn

    Massive amounts of data from LinkedIn allow scientists and machine learning researchers to extract insights and build product features. [226] For example, this data can help to shape patterns of deception in resumes. Findings suggested that people commonly lie about their hobbies rather than their work experience on online resumes. [227]

  6. Customer value proposition - Wikipedia

    en.wikipedia.org/wiki/Customer_value_proposition

    Gaining a customer's attention and approval will help build sales faster and more profitably, as well as work to increase market share. [2] Understanding customer needs is important because it helps promote the product. A brand is the perception of a product, service or company that is designed to stay in the minds of targeted consumers ...

  7. Customer lifetime value - Wikipedia

    en.wikipedia.org/wiki/Customer_lifetime_value

    Lifetime value is typically used to judge the appropriateness of the costs of acquisition of a customer. For example, if a new customer costs $50 to acquire (COCA, or cost of customer acquisition), and their lifetime value is $60, then the customer is judged to be profitable, and acquisition of additional similar customers is acceptable.

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