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  2. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    The state of satisfaction depends on a number of both psychological and physical variables which correlate with satisfaction behaviors such as return and recommend rate. The level of satisfaction can also vary depending on other options the customer may have and other products against which the customer can compare the organization's products.

  3. Life satisfaction - Wikipedia

    en.wikipedia.org/wiki/Life_satisfaction

    Life satisfaction is an evaluation of a person's quality of life. [1] It is assessed in terms of mood, relationship satisfaction, achieved goals, self-concepts, and self-perceived ability to cope with their life. Life satisfaction involves a favorable attitude towards one's life—rather

  4. Well-being - Wikipedia

    en.wikipedia.org/wiki/Well-being

    The terms quality of life, good life, welfare, prudential value, personal good, and individual utility are often used as synonyms of well-being. [10] Similarly, the words pleasure , life satisfaction, and happiness are employed in overlapping ways with well-being , although their precise meanings differ in technical contexts like philosophy and ...

  5. Happiness economics - Wikipedia

    en.wikipedia.org/wiki/Happiness_economics

    The economics of happiness or happiness economics is the theoretical, qualitative and quantitative study of happiness and quality of life, including positive and negative affects, well-being, [1] life satisfaction and related concepts – typically tying economics more closely than usual with other social sciences, like sociology and psychology, as well as physical health.

  6. Satisfaction - Wikipedia

    en.wikipedia.org/wiki/Satisfaction

    Satisfaction may refer to: Contentment. Computer user satisfaction; Customer satisfaction; Job satisfaction; Satisfaction theory of atonement, a Christian view of ...

  7. Employee engagement - Wikipedia

    en.wikipedia.org/wiki/Employee_engagement

    Employee engagement today has become synonymous with terms like 'employee experience' and 'employee satisfaction', although satisfaction is a different concept. Whereas engagement refers to work motivation, satisfaction is an employee's attitude about the job--whether they like it or not.

  8. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    To enable that, the CSM must monitor the customer's usage of and satisfaction from the solutions of the vendor, identify opportunities and challenges from the way the customer engages with the solution and take action to help resolve challenges and foster expansion of the usage as well as the value from the solutions (to both sides) over time.

  9. Happiness - Wikipedia

    en.wikipedia.org/wiki/Happiness

    The Satisfaction with Life Scale (SWLS) is a global cognitive assessment of life satisfaction developed by Ed Diener. A seven-point Likert scale is used to agree or disagree with five statements about one's life. [40] [41] The Cantril ladder method [42] has been used in the World Happiness Report. Respondents are asked to think of a ladder ...