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Sainsbury's operates an internet shopping service branded as "Sainsbury's Online". It offers a wide range of other products, including electronic goods, books and financial services. To use this service customers choose their groceries online, or by phone (which includes a "phone order" fee). [ 139 ]
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Since Sainsbury's acquired Argos, more and more standalone stores have been moved into a nearby Sainsbury's store. On 25 September 2019, Sainsbury's announced that over 50 Argos stores would be closing or relocating in order to cut costs. Stores also began to feature digital computers as well as printed catalogues to save costs.
[5] [6] The first permanent self-service grocery store in the United Kingdom was opened 12 January 1948 in Manor Park, London by the Co-op, with Tesco opening their first self-service grocery store and Marks & Spencer starting a trial of self-service in the same year. [7] Sainsburys opened their first self-service branch in Croydon in 1950. [8]
In April 2005, Sainsbury's acquired SL Shaw Ltd, a neighbourhood convenience shop operator with five shops in the south-east of England. After a programme of refurbishment, the five shops converted to the Sainsbury's Local format, combining Shaw's reputation and customer service with Sainsbury's expertise in fresh and convenience foods. [8]
Supermarket Direct was a pioneering online grocer, providing a home grocery shopping and delivery service in London from October 1995. [1] The company sold Sainsbury's-provided groceries until it was bought by Somerfield and integrated into the Somerfield Direct home shopping service. [2]