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Customers took to social media to express their outrage
The bank said there had been a ‘glitch’ with the service on Tuesday morning but it had been resolved, in posts on social media.
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The 2012 RBS computer system problems were technical issues affecting computers run by the Royal Bank of Scotland Group (now NatWest Group), including National Westminster Bank, The Royal Bank of Scotland and Ulster Bank, which began on 19 June 2012. In 2014, RBS was fined £42m over the incident. [1]
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NatWest is considered one of the Big Four clearing banks in the UK, [7] [8] and it has a large network of over 526 branches [9] and 3,400 cash machines across Great Britain and offers 24-hour Actionline telephone and online banking services. Today, it has more than 7.5 million personal customers and 850,000 small business accounts.
NatWest Markets Securities is a key subsidiary, operating in the United States. The Royal Bank of Scotland International, trading as NatWest International, RBS International, Coutts Crown Dependencies and Isle of Man Bank, is the offshore banking arm of NatWest Group. It provides a range of services to personal, business, commercial, corporate ...