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You can take care of any unpaid balances for cancelled or inactive AOL accounts by sending it in the mail. This process only applies to inactive accounts - For outstanding balances on active accounts, update your payment method online. Send us your information. We'll need you to send us the information necessary: • Your name • Your AOL username
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563. Should you need additional assistance we have experts available around the clock at 800-730-2563.
If your account is past due or you want to upgrade your account to a paid plan or Premium Service, you’ll need to update your account’s payment method. 1. Learn which payment methods are available for AOL services. 2. Learn how to add, change or delete a payment method.
1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the required info. 6. Click Submit.
Direct debit is no longer available for active accounts, however, it can be used to pay past due balances, with a $7 fee. Entering your payment info. When adding a new payment method, keep the following in mind: Enter your card number without hyphens. Check that the expiration date you enter matches the info on your card.
Manage your AOL subscriptions by signing in. Don’t have an AOL subscription yet? Sign up today and come back to manage all of your subscriptions in a single location.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
Once you sign up for AOL Mail Plus on mobile, your original payment method will be automatically charged when it's time to renew. Unsuccessful payments will result in cancellation of the service and paid ads will display in your inbox again. If you don't want your AOL Mail Plus subscription to continue, be sure to cancel so you aren't charged.