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A data entry clerk. A data entry clerk, also known as data preparation and control operator, data registration and control operator, and data preparation and registration operator, is a member of staff employed to enter or update data into a computer system. [1] [2] Data is often entered into a computer from paper documents [3] using a keyboard ...
Data entry is the process of digitizing data by entering it into a computer system for organization and management purposes. It is a person-based process [1] and is "one of the important basic" [2] tasks needed when no machine-readable version of the information is readily available for planned computer-based analysis or processing.
Two-pass verification, also called double data entry, is a data entry quality control method that was originally employed when data records were entered onto sequential 80-column Hollerith cards with a keypunch. In the first pass through a set of records, the data keystrokes were entered onto each card as the data entry operator typed them.
The computer operator normally works in a server room or a data center, but can also work remotely so that they can operate systems across multiple sites. Most of their duties are taught on the job, [ citation needed ] as their job description will vary according to the systems they help to manage.
Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM includes a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data .
The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
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