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  2. Data entry clerk - Wikipedia

    en.wikipedia.org/wiki/Data_entry_clerk

    A data entry clerk. A data entry clerk, also known as data preparation and control operator, data registration and control operator, and data preparation and registration operator, is a member of staff employed to enter or update data into a computer system. [1] [2] Data is often entered into a computer from paper documents [3] using a keyboard ...

  3. Data entry - Wikipedia

    en.wikipedia.org/wiki/Data_entry

    Data entry is the process of digitizing data by entering it into a computer system for organization and management purposes. It is a person-based process [1] and is "one of the important basic" [2] tasks needed when no machine-readable version of the information is readily available for planned computer-based analysis or processing.

  4. Two-pass verification - Wikipedia

    en.wikipedia.org/wiki/Two-pass_verification

    Two-pass verification, also called double data entry, is a data entry quality control method that was originally employed when data records were entered onto sequential 80-column Hollerith cards with a keypunch. In the first pass through a set of records, the data keystrokes were entered onto each card as the data entry operator typed them.

  5. Computer operator - Wikipedia

    en.wikipedia.org/wiki/Computer_operator

    The computer operator normally works in a server room or a data center, but can also work remotely so that they can operate systems across multiple sites. Most of their duties are taught on the job, [ citation needed ] as their job description will vary according to the systems they help to manage.

  6. Customer data management - Wikipedia

    en.wikipedia.org/wiki/Customer_data_management

    Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM includes a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data .

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

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