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An enterprise messaging system (EMS) or messaging system in brief [1] is a set of published enterprise-wide standards that allows organizations to send semantically precise messages between computer systems. EMS systems promote loosely coupled architectures that allow changes in the formats of messages to have minimum impact on message subscribers.
In the United States, the Medical Priority Dispatch System (MPDS), Criterion-Based Dispatch, and Computer aided call handling (CACH) are common protocols. In the United Kingdom, AMPDS is one of two Department of Health and Social Care approved computer programs for 999/112 medical emergency call triage; used across Scotland, Wales, Northern ...
He designed a set of standardized protocols to triage patients via the telephone and thus improve the emergency response system. Protocols were first alphabetized by chief complaint that included key questions to ask the caller, pre-arrival instructions, and dispatch priorities. After many revisions, these simple cards have evolved into MPDS.
Southbound, the EMS talks to the devices. An element management system manages one or more of a specific type of telecommunications network element. Typically, the EMS manages the functions and capabilities within each NE but does not manage the traffic between different NEs in the network.
CAD systems may be interconnected with automatic vehicle location systems, mobile data terminals, office telephones, and selective calling and push-to-talk ID.. Computer-assisted dispatch systems use one or more servers located in a central dispatch office, which communicate with computer terminals in a communications center or with mobile data terminals installed in vehicles.
9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
[86] [87] They may also provide advice and devise protocols for treatment, with a medical director acting as the most senior medical adviser to the ambulance service. In the United States, EMS became an officially recognized subspecialty by the American Board of Emergency Medicine in 2010, and the first examinations were held in 2013. [88]
In the case of partial integration, the EMS staff may share quarters, administrative services, and even command and control with the other service. [7] In the case of full integration, the EMS staff may be fully cross-trained to perform the entry-level function of the other emergency service, whether firefighting or policing. [8]