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AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.
Contact list spam. If we detect that an email address in your contact list is sending you a message that looks like spam, we'll let you know by highlighting it as spam in the inbox. If you know that the email is safe, just click It's Safe and we won't bother you again. For some spam in your spam folder or inbox, we will show helpful messages to ...
Recognize a spam alert When AOL detects a possible spam sender, you'll receive a notification to help you quickly report the message as a spam. You may also choose to unsubscribe from the sender's mailing list.
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