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2. Artificial intelligence in customer experience - Wikipedia

   en.wikipedia.org/wiki/Artificial_intelligence_in...

   The use of artificial intelligence in the space has since become more diverse than simply chatbots, with AI underpinning entire CX cloud platforms now used at major corporations. Contact center as a service (CCaaS) has become a core solution of the CX (customer experience) industry, with the CCaaS market size expected to reach $17.19 Billion by ...

3. How Rocket Companies’ first-ever CTO is deploying AI ... - AOL

   www.aol.com/finance/rocket-companies-first-ever...

   Over nearly four decades, Rocket Companies’ flagship business Rocket Mortgage has provided more than $1.8 trillion in home loans. It did most of that business without the stewardship of a chief ...

4. Robotic process automation - Wikipedia

   en.wikipedia.org/wiki/Robotic_Process_Automation

   By removing cost from a business operation, where the BPO provider is considered to be the owner of the intellectual property and physical implementation of a robotic automation solution (perhaps in terms of hardware, ownership of software licences, etc.), the provider can make it very difficult for the client to take a process back "in house ...

5. Data as a service business model - Wikipedia

   en.wikipedia.org/wiki/Data_as_a_service

   Data as a service is a general term that encompasses data-related services. Now DaaS service providers are replacing traditional data analytics services or happily clustering with existing services to offer more value-addition to customers. The DaaS providers are curating, aggregating, analyzing multi-source data in order to provide additional ...

6. Amazon Web Services' competitive advantage in AI is its ...

   www.aol.com/finance/amazon-services-competitive...

   Amazon Web Services isn't putting all its chips on one AI model. Instead, it aims to win by keeping friends close and potential rivals closer. Instead, it aims to win by keeping friends close and ...

7. Artificial intelligence in industry - Wikipedia

   en.wikipedia.org/wiki/Artificial_intelligence_in...

   Industrial artificial intelligence, or industrial AI, usually refers to the application of artificial intelligence to industry and business. Unlike general artificial intelligence which is a frontier research discipline to build computerized systems that perform tasks requiring human intelligence, industrial AI is more concerned with the application of such technologies to address industrial ...