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  2. Quality Inn - Wikipedia

    en.wikipedia.org/wiki/Quality_Inn

    Quality Inn was founded in 1939 as Quality Courts United, which was the first hotel chain in the United States. By 1946, the association grew to 50 hotels and to 100 hotels by 1952. [ 3 ] The group was among the first in the industry to offer wall-to-wall carpeting, daily linen changes, 24-hour desk service, and in-room telephones.

  3. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  4. Crossword abbreviations - Wikipedia

    en.wikipedia.org/wiki/Crossword_abbreviations

    Secret service – SS; Secretary – PA (personal assistant) Section – OR (Other Ranks – a 'section' of the British Armed Forces) See – LO; Senior Service – RN (Royal Navy) Sergeant Major - SM; Setter – I, ME, ONE (meaning the setter of the crossword) Setter's – MY (meaning the setter of the crossword)

  5. Browse and play any of the 40+ online puzzle games for free against the AI or against your friends. Enjoy challenging puzzle games such as Just Words, Letter Garden, Bubble Mouse Blast, Codeword ...

  6. Today’s NYT ‘Strands’ Hints, Spangram and Answers for Sunday ...

    www.aol.com/today-nyt-strands-hints-spangram...

    In today's puzzle, there are seven theme words to find (including the spangram). Hint: The first one can be found in the top-half of the board. Here are the first two letters for each word: WA. WA ...

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  8. Crossword - Wikipedia

    en.wikipedia.org/wiki/Crossword

    Crossword-like puzzles, for example Double Diamond Puzzles, appeared in the magazine St. Nicholas, published since 1873. [32] Another crossword puzzle appeared on September 14, 1890, in the Italian magazine Il Secolo Illustrato della Domenica. It was designed by Giuseppe Airoldi and titled "Per passare il tempo" ("To pass the time"). Airoldi's ...

  9. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    When perceptions exceed expectations then service quality is high. The model of service quality identifies five gaps that may cause customers to experience poor service quality. In this model, gap 5 is the service quality gap and is the only gap that can be directly measured. In other words, the SERVQUAL instrument was specifically designed to ...