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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  3. List of free and open-source software packages - Wikipedia

    en.wikipedia.org/wiki/List_of_free_and_open...

    This is a list of free and open-source software packages, computer software licensed under free software licenses and open-source licenses. Software that fits the Free Software Definition may be more appropriately called free software ; the GNU project in particular objects to their works being referred to as open-source . [ 1 ]

  4. Cincom Systems - Wikipedia

    en.wikipedia.org/wiki/Cincom_Systems

    Cincom Systems, Inc., is a privately held multinational computer technology corporation founded in 1968 by Tom Nies, Tom Richley, and Claude Bogardus. [1] The company’s first product, Total, was the first commercial database management system that was not bundled with manufacturer hardware and proprietary software. [2]

  5. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  6. Interactive Intelligence - Wikipedia

    en.wikipedia.org/wiki/Interactive_Intelligence

    Interactive Intelligence headquarters in Indianapolis, Indiana. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.

  7. AOL Desktop - AOL Help

    help.aol.com/products/aol-software

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Comparison of cross-platform instant messaging clients

    en.wikipedia.org/wiki/Comparison_of_cross...

    A multi-device, device-agnostic model is designed for accessibility on multiple devices, regardless of desktop or mobile. Examples of such messaging services include: Skype , Facebook Messenger , Google Hangouts (subsequently Google Chat ), Telegram , ICQ , Element , Slack , Discord , etc. Users have more options as usernames or email addresses ...

  9. Telax Hosted Call Center - Wikipedia

    en.wikipedia.org/wiki/Telax_Hosted_Call_Center

    Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.

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