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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    If you try to watch a video clip with a bit rate of 300kbs over a dial-up connection, the video will not play. For the best viewing experience, we recommend that you use a high-speed internet connection such as DSL or cable modem. After trying the first solution, check whether you can play the video.

  3. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  5. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    Games on AOL.com offers hundreds of free online games. Discover solutions to common issues on Games on AOL.com and get back to playing.

  7. Download and install the AOL app on iOS

    help.aol.com/articles/aol-app-downloading-and...

    Stay on top of your email, news, and weather while on the go! Learn more about the AOL app and download it from the App Store.The AOL app is available for iOS devices running iOS 12 or newer.

  8. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder