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In January 2008, PC Magazine reviewed MagicJack [6] and rated it as "Very Good," awarding it their Editors' Choice accolade. However, after receiving numerous complaints about the device's customer support, PC Magazine reassessed MagicJack in February 2009 [7] and downgraded its rating to "Good," criticizing the company's technical support as "severely lacking."
Comcast has reported that requests for the release of a number by Magic jack go unheeded, and customers who desire to keep a number when closing out a Magicjack account are forced to accept a new number. Furthermore, uninstalling Magic Jack from your computer is extremely difficult if not impossible.
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On February 1, 2009, a Comcast headend in Tucson, Arizona, replaced NBC affiliate KVOA's signal with graphic footage from the pornographic video Wild Cherries 5 in portions of Arizona for 28 seconds, interrupting Super Bowl XLIII between the Arizona Cardinals and the Pittsburgh Steelers during the fourth quarter. Comcast claimed "Our initial ...
A box only decrypts the channel being watched, so each box can only be used with one television, requiring subscribers to lease additional boxes at greater expense for multiple televisions. One minor loophole is that the cable company has no way of knowing where a given set-top box is located, and once activated a box will function anywhere in ...