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  2. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    This article is a comparison of notable CRM systems. ERP systems are considered a superset of CRM systems. General. Only stable releases are mentioned. Systems

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    One of the best-known precursors of modern-day CRM is the Farley File. Developed by Franklin Roosevelt's campaign manager, James Farley, the Farley File was a comprehensive set of records detailing political and personal facts about people FDR and Farley met or were supposed to meet.

  4. List of embedded CRM systems - Wikipedia

    en.wikipedia.org/wiki/List_of_embedded_CRM_systems

    deep process integration and seamless data flows from marketing, sales and service to invoicing but less feature rich than best-of-breed marketing, sales and service software; shared master data for customers, contacts, partners, products and prices; same user interface and application server on the same database for all users

  5. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  6. List of ERP software packages - Wikipedia

    en.wikipedia.org/wiki/List_of_ERP_software_packages

    An ERP and CRM for the Small and Medium-sized Enterprise (SME) in distribution, retail, service and manufacturing. Acquired by Consona Corporation in June 2010: United States: 2010 (3.3.0) Dolibarr: JavaScript, PHP, MySQL or PostgreSQL: GPLv3: Web application (LAMP-based system) to manage small and medium entities Worldwide: 2021-09 (14.0.2) [1 ...

  7. Salesforce Doubles AI Hiring Goal, To Add 2K Sales Roles

    www.aol.com/salesforce-doubles-ai-hiring-goal...

    Salesforce Inc (NYSE:CRM) targets employing 2,000 people in the form of sales reps, marketers, and customer service agents to sell artificial intelligence software to clients, CNBC cited CEO Marc ...

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