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  2. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all ...

  3. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines ...

  4. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management software can be integrated with manufacturing execution systems (MES). A MES is a complete, dynamic software system for monitoring, tracking, documenting, and controlling the manufacturing process from raw materials to final products. [ 14 ]

  5. W. Edwards Deming - Wikipedia

    en.wikipedia.org/wiki/W._Edwards_Deming

    Although Deming does not use the term in his book, it is credited with launching the Total Quality Management movement. [34] Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs. Adopt the new philosophy. We are in a new economic age.

  6. Total productive maintenance - Wikipedia

    en.wikipedia.org/wiki/Total_productive_maintenance

    The goal of TPM is the improvement of equipment effectiveness through engaging those that impact on it in small group improvement activities. Total quality management (TQM) and total productive maintenance (TPM) are considered as the key operational activities of the quality management system.

  7. ISO 9000 family - Wikipedia

    en.wikipedia.org/wiki/ISO_9000_family

    The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of it is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service. [1]

  8. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Garvin's eight dimensions can be summarized as follows: Performance: brands can usually be ranked objectively on individual aspects of product performance.; Features: features are additional characteristics that enhance the appeal of the product or service to the user.

  9. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    The process(es) which are managed with QA pertain to Total quality management. If the specification does not reflect the true quality requirements, the product's quality cannot be guaranteed. For instance, the parameters for a pressure vessel should cover not only the material and dimensions but operating, environmental, safety , reliability ...