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It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
Windows versions starting from Windows 2000 have a built-in solution for remote access as well in the form of Remote Desktop Protocol and prior to that in the form of Microsoft’s NetMeeting. Virtual Network Computing (VNC) is a cross-platform solution accomplished through a common client/server model.
Host (presenter or technician): can utilize Mac, Linux, Windows, iOS or Android operating systems. Guest (customer or participant): can connect from Mac, Linux or Windows. ConnectWise ScreenConnect can also be utilized to remotely support Android devices, with complete view and control available for devices manufactured by Samsung.
The program is available on Windows as an Universal Windows Platform on the Microsoft Store, MacOS as Microsoft Remote Desktop for Mac, Android, iOS, iPadOS, and on all platforms as a web client. The Windows version of the app is no longer being updated with new features or support for Azure Virtual Desktop. Instead, users are recommend to use ...
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
Remote Install Mac OS X was a remote installer for use with MacBook Air laptops over the network. It could run on a Mac or a Windows PC with an optical drive. A client MacBook Air (lacking an optical drive) could then wirelessly connect to the other Mac or PC to perform system software installs.