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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

3. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. ... your hard drive and run Windows 7 or ...

4. AOL Desktop Gold - AOL Help

   help.aol.com/products/new-aol-desktop

   AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.

5. Bad sector - Wikipedia

   en.wikipedia.org/wiki/Bad_sector

   Hard disk reader. A bad sector in computing is a disk sector on a disk storage unit that is unreadable. Upon taking damage, all information stored on that sector is lost. When a bad sector is found and marked, the operating system like Windows or Linux will skip it in the future.

6. System File Checker - Wikipedia

   en.wikipedia.org/wiki/System_File_Checker

   System File Checker in Windows Vista and later Windows operating systems can scan specified files. Also, scans can be performed against an offline Windows installation folder to replace corrupt files, in case the Windows installation is not bootable. For performing offline scans, System File Checker must be run from another working installation ...

7. Data recovery - Wikipedia

   en.wikipedia.org/wiki/Data_recovery

   The most common data recovery scenarios involve an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage or deletion, etc. (typically, on a single-drive, single-partition, single-OS system), in which case the ultimate goal is simply to copy all important files from the damaged media to another new drive.

8. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments. The image sent may have been sent as an attachment rather than an embedded image.

9. Hard disk drive failure - Wikipedia

   en.wikipedia.org/wiki/Hard_disk_drive_failure

   Gradual hard-drive failure can be harder to diagnose, because its symptoms, such as corrupted data and slowing down of the PC (caused by gradually failing areas of the hard drive requiring repeated read attempts before successful access), can be caused by many other computer issues, such as malware.