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Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.
When fictional television anchor Howard Beale leaned out of the window, chanting, "I'm mad as hell, and I'm not going to take it anymore!" in the 1976 movie 'Network,' he struck a chord with ...
By Indigo Triplett One of the most difficult matters for people to deal with is managing conflict both personally and professionally. Unfortunately, when owning and operating a business, conflict ...
Workplace conflict: A specific type of conflict that occurs in the workplace. Workplace culture: The social behaviors and norms in the workplace. Workplace counterproductive behaviour: Employee behavior that goes against the goals of an organization. Workplace cyber-aggression: Workplace e-mail or text messages that threaten or frighten employees.
Organizational identification and workplace freedom of speech has an effect on an individual's choice of expressing dissent (Kassing, 2000). If an individual highly identifies himself or herself with the organization, they are more likely to use the dissent strategy that mirrors the organization's values .
Conflict is a normal part of working in teams, because it brings creativity and helps avoid groupthink. However, too much conflict can stop teams for doing their work and certain procedures should be followed to get back on track. Guffey, Rhodes, and Rogin describe their six-step process for dealing with conflict in teams: [13]
Interpersonal conflict among people at work has been shown to be one of the most frequently noted stressors for employees. [70] [71] Conflict can be precipitated by workplace harassment. [72] Workplace conflict is also associated with other stressors, such as role conflict, role ambiguity, and heavy workload.
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.