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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  3. Blue screen of death - Wikipedia

    en.wikipedia.org/wiki/Blue_screen_of_death

    This version of the BSoD, internally referred to as "_VWIN32_FaultPopup", gives the user the option either to restart the computer or to continue using Windows, allowing the user to save their work before any data could be lost. Depending on the type of situation it may have occurred, however, the options to either continue or restart may or ...

  4. Black screen of death - Wikipedia

    en.wikipedia.org/wiki/Black_screen_of_death

    In the case of the latter, however, the computer will not be able to boot, even into safe mode. [2] [3] Booting from another device and uncompressing the files will usually solve this problem. In late 2009, several new reports of the black screen in Windows XP, Windows Vista, and Windows 7 emerged. At first, several claims pointed at Windows ...

  5. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    AOL Mail Troubleshooting; ... Restart your computer to finish the installation. Uninstall Desktop Gold • Uninstall a program on Windows 7 and 8.

  6. Kernel panic - Wikipedia

    en.wikipedia.org/wiki/Kernel_panic

    10.6–10.7: The text has been revised and now includes a Spanish translation. 10.8 and later: The computer becomes unresponsive before it immediately reboots. After restarting, it shows a message for a few seconds informing the user that a problem caused the computer to restart, before continuing to boot. The message now includes a Chinese ...

  7. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  8. Safe mode - Wikipedia

    en.wikipedia.org/wiki/Safe_mode

    For example, on Microsoft Windows, the user can also choose to boot to the Recovery Console, a small text-based troubleshooting mode kept separate from the main operating system (which can also be accessed by booting the install CD) or to various "safe mode" options that run the dysfunctional OS but with features, such as video drivers, audio ...

  9. Support and help for AOL Desktop Gold - AOL Help

    help.aol.com/articles/support-and-help-for-aol...

    Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues.