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  2. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality can be related to service potential (for example, worker's qualifications); service process (for example, the quickness of service) and service result (customer satisfaction). Individual service quality states the service quality of employees as distinct from the quality that the customers perceived.

  3. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Perceived Quality: the quality attributed to a good or service based on indirect measures. Some of the dimensions are mutually reinforcing, although others are not: improvement in one may be secured at the expense of others. Understanding the trade-offs desired by customers among these dimensions can help build a competitive advantage.

  4. Stock statement - Wikipedia

    en.wikipedia.org/wiki/Stock_Statement

    A stock statement is a business statement that provides information on the value and quantity of stock-related transactions.This statement describes how much stock was purchased at what value and when, and is a matter of accounts and finance supplied by the cash credit account holder (e.g. a private limited company) to banks providing loans at a regular interval.

  5. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality is the ability of a product or service to meet and exceed customer expectations. It is the result of the efficiency of the entire production process formed of people, material, and machinery. Customer requirements determine the quality scope. Quality is a competitive advantage; poor quality often

  6. Stock valuation - Wikipedia

    en.wikipedia.org/wiki/Stock_valuation

    Stock valuation is the method of calculating theoretical values of companies and their stocks.The main use of these methods is to predict future market prices, or more generally, potential market prices, and thus to profit from price movement – stocks that are judged undervalued (with respect to their theoretical value) are bought, while stocks that are judged overvalued are sold, in the ...

  7. NYT ‘Connections’ Hints and Answers Today, Saturday, December 14

    www.aol.com/nyt-connections-hints-answers-today...

    If you've been having trouble with any of the connections or words in Saturday's puzzle, you're not alone and these hints should definitely help you out. Plus, I'll reveal the answers further down

  8. Industrialization of services business model - Wikipedia

    en.wikipedia.org/wiki/Industrialization_of...

    The industrialization of services business model is a business model used in strategic management and services marketing that treats service provision as an industrial process, subject to industrial optimization procedures. It originated in the early 1970s, at a time when various quality control techniques were being successfully implemented on ...

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