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  2. Where are my AOL Mail folders when I'm in Mac Mail?

    help.aol.com/articles/where-are-my-aol-mail...

    View my plan Mac Mail calls folders "Mailboxes." To view your AOL Mail folders like New, Old, Sent, Spam, Trash and Saved on AOL in Mac Mail, click the View menu, then click Show Mailboxes .

  3. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    On the flip side, junk email can easily make its way past the spam folder filter and into your main email inbox. Sometimes, that spam can contain phishing links and other malicious code.

  4. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.

  5. Manage spam and privacy in AOL Mail

    help.aol.com/articles/aol-mail-spam-and-privacy

    Select the email. Click Spam.; If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the "Mark as Spam" icon, the message will be marked as spam and moved into the spam folder.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  7. Manage spam in AOL Mail

    help.aol.com/articles/manage-spam-in-aol-mail

    Open the Spam folder. Select the email. Click Restore to Inbox or Not Spam; Click Ok on the top toolbar to move the message into your inbox. Future messages from this sender will be delivered to the inbox.

  8. Stop spam and junk mail in the AOL Mail app

    help.aol.com/articles/stop-spam-and-junk-mail-in...

    If your Inbox is getting cluttered with spam and junk mail, use these helpful tips to help get your Inbox back under control. While most spam should be caught by our filters, occasionally some can slip through. If that does happen it's important to mark the email as spam.

  9. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.

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