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Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call. An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher.
The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.
Busy line interrupt, also known as emergency breakthrough, is a function of telephone land line carriers in which a telephone operator, by request of a caller, interrupts an existing phone conversation between other parties. [1] This is especially useful for services without call waiting.
Priority 2 or P2 is an urgent emergency call with risks of serious injury or damage to property. Lights and siren authorised and an exemption from all road traffic laws. An example of a P2 call is a high risk family violence incident, urgent welfare check, out of control gathering or a serious vehicle crash.
A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...
Calls made to emergency services to report emergencies are called calls for service. The availability of emergency services depends very heavily on location, and may in some cases also rely on the recipient giving payment or holding suitable insurance or other surety for receiving the service.
A call for service (CFS, also known as a job, hitch, incident, callout, call-out, or simply a call) is an incident that emergency services or public safety organizations (such as police, fire departments, and emergency medical services) are assigned to resolve, handle, or assist with. Operationally, a call for service is any incident where ...
112 (emergency telephone number) Operator in Kraków responding to a 112 phone call. 112 is a common emergency telephone number that can be dialed free of charge from most mobile telephones and, in some countries, fixed telephones in order to reach emergency services (ambulance, fire and rescue, police).