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The standards were created for the Council of Supply Chain Management Professionals by Supply Chain Visions, a supply chain process and measures consulting firm. The intent of the standards is to provide practitioners, educators and consultants with a reference tool to help companies identify potential gaps across a broad spectrum of their ...
Software Quality Management (SQM) is a management process that aims to develop and manage the quality of software in such a way so as to best ensure that the product meets the quality standards expected by the customer while also meeting any necessary regulatory and developer requirements, if any.
As with the process modeling system, SCOR metrics are organized in a hierarchical structure: Level 1 metrics are at the most aggregated level and are typically used by top decision-makers to measure the performance of the company's overall supply chain. Level 2 metrics are primary, high-level measures that may cross multiple SCOR processes.
Capability Maturity Model Integration (CMMI) is a process level improvement training and appraisal program.Administered by the CMMI Institute, a subsidiary of ISACA, it was developed at Carnegie Mellon University (CMU).
Statistical process control is appropriate to support any repetitive process, and has been implemented in many settings where for example ISO 9000 quality management systems are used, including financial auditing and accounting, IT operations, health care processes, and clerical processes such as loan arrangement and administration, customer ...
Establish process differences; Target future performance; Communicate; Adjust goal; Implement; Review and recalibrate; The following is an example of a typical benchmarking methodology: Identify problem areas: Because benchmarking can be applied to any business process or function, a range of research techniques may be required.
In software engineering and development, a software metric is a standard of measure of a degree to which a software system or process possesses some property. [1] [2] Even if a metric is not a measurement (metrics are functions, while measurements are the numbers obtained by the application of metrics), often the two terms are used as synonyms.
Performance – compares the ideal output and the actual output. For example, if a certain process is planned to take 10 minutes, but actually takes 20, then the productivity is 50%. [3] Quality – to show the quality of a product, a company has to compare the number of good parts produced with the total parts produced.
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