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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
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The option to enable biometrics as a sign-in method may not yet be available for you. If you see the option to enable it when you sign in, follow the prompts to complete the process.
If the wrong PIN is entered more than three times, the SIM card will become locked. It can be unlocked by entering the PUK code provided by the mobile service provider, [1] which may be available on the SIM card's packaging, the contract, or provided by customer service after identity verification. After the PUK code is entered, the PIN must be ...
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account. Account Management · May 1, 2024 Recover a forgotten username
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