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The Case Management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of Case Management include the achievement of optimal health, access to care and appropriate utilization of resources, balanced with the patient's right to self determination.
The World Health Organization (WHO) published the WHO Surgical Safety Checklist in 2008 in order to increase the safety of patients undergoing surgery. [1] The checklist serves to remind the surgical team of important items to be performed before and after the surgical procedure in order to reduce adverse events such as surgical site infections or retained instruments. [1]
Operational operating room management focuses on maximizing operational efficiency at the facility, i.e. maximizing the number of surgical cases that can be carried out on a given day while minimizing the required resources and related costs.
However, scientific patient safety research by Annegret Hannawa, among others, has shown that ineffective communication has the opposite effect as it can lead to severe patient harm. [28] [29] [30] Communication regarding patient safety can be classified into two categories: prevention of adverse events and responding to adverse events ...
Cardiac-related chest pain Asthma attack Altered mental status. 3 Stable, with multiple types of resources needed to investigate or treat (such as lab tests plus diagnostic imaging) Abdominal pain High fever with cough Persistent headache 4 Stable, with only one type of resource anticipated (such as only an x-ray, or only sutures) Simple laceration
The NQF’s report recommends a national state-based event reporting system to improve the quality of patient care. Artificial insemination with the wrong donor sperm or donor egg; Unintended retention of a foreign body in a patient after surgery or other procedure; Patient death or serious disability associated with patient elopement ...
Unnecessary health care (overutilization, overuse, or overtreatment) is health care provided with a higher volume or cost than is appropriate. [1] In the United States, where health care costs are the highest as a percentage of GDP, overuse was the predominant factor in its expense, accounting for about a third of its health care spending ($750 billion out of $2.6 trillion) in 2012.
Utilization management is "a set of techniques used by or on behalf of purchasers of health care benefits to manage health care costs by influencing patient care decision-making through case-by-case assessments of the appropriateness of care prior to its provision," as defined by the Institute of Medicine [1] Committee on Utilization Management by Third Parties (1989; IOM is now the National ...