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  2. Good to Great - Wikipedia

    en.wikipedia.org/wiki/Good_to_Great

    658 21. LC Class. HD57.7 .C645 2001. Good to Great: Why Some Companies Make the Leap... and Others Don't is a management book by Jim C. Collins that describes how companies transition from being good companies to great companies, and how most companies fail to make the transition. The book was a bestseller, selling four million copies and going ...

  3. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    Market research is a way of getting an overview of consumers' wants, needs and beliefs. It can also involve discovering how they act. The research can be used to determine how a product could be marketed. Peter Drucker believed [15] market research to be the quintessence of marketing. Market research is a way that producers and the marketplace ...

  4. Cendol - Wikipedia

    en.wikipedia.org/wiki/Cendol

    Cendol / ˈ tʃ ɛ n d ɒ l / is an iced sweet dessert that contains droplets of pandan-flavoured green rice flour jelly, [1] coconut milk and palm sugar syrup. [2] It is commonly found in Southeast Asia and is popular in Indonesia, [3] Malaysia, [4] Brunei, Cambodia, East Timor, Laos, Vietnam, Thailand, Singapore, Philippines, and Myanmar.

  5. Brian Niccol - Wikipedia

    en.wikipedia.org/wiki/Brian_Niccol

    Nationality. American. Education. Miami University (BA) University of Chicago (MBA) Occupation. CEO of Starbucks. Brian R. Niccol is an American businessman and the chief executive officer of Starbucks, a role which he started on September 9, 2024, replacing Laxman Narasimhan.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Makro - Wikipedia

    en.wikipedia.org/wiki/Makro

    Makro. Makro is a Dutch international brand of warehouse clubs, also called cash and carry stores. Makro was founded by SHV Holdings, a Dutch conglomerate based in Utrecht in partnership with German company Metro AG, with the first warehouse club opened in Amsterdam in 1968. Currently, ownership of the worldwide chain of stores is split between ...

  8. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

  9. Income statement - Wikipedia

    en.wikipedia.org/wiki/Income_statement

    The purpose of the income statement is to show managers and investors whether the company made money (profit) or lost money (loss) during the period being reported. An income statement represents a period of time (as does the cash flow statement). This contrasts with the balance sheet, which represents a single moment in time.

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