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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
A cashback app is a mobile application that offers users a percentage of cashback or rewards for making purchases through the app. These apps provide users with savings on various transactions, including online shopping, bill payments, groceries, and services like insurance.
One method of combating friendly fraud is to create a feature in the product that checks in with the merchant's database. If a chargeback is issued, the merchant can tell the product to suspend service. This tactic will also work for digital subscription services or any other online product that requires updates or logins.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
False insurance claims are insurance claims filed with the fraudulent intention towards an insurance provider. Fraudulent claims account for a significant portion of all claims received by insurers, and cost billions of dollars annually. Insurance fraud poses a significant problem, and governments and other organizations try to deter such activity.
In the United States, the class representative, also called a lead plaintiff, named plaintiff, or representative plaintiff, is the named party in a class-action lawsuit. [66] Although the class representative is named as a party to the litigation, the court must approve the class representative when it certifies the lawsuit as a class action.
Planet (formerly known as Fintrax and Premier Tax Free), [1] is a financial services company, specialised in multicurrency payments, credit card processing, Hospitality and Retail Software and the management of VAT refunds (Tax-Free) for tourists.
A loyalty program typically involves the operator of a particular program setting up an account for a customer of a business associated with the scheme, and then issue to the customer a loyalty card (variously called rewards card, points card, advantage card, club card, or some other name) which may be a plastic or paper card, visually similar to a credit card, that identifies the cardholder ...