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Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
Churn rate, when applied to a customer base, is the proportion of contractual customers or subscribers who leave a supplier during a given period. It may indicate of customer dissatisfaction, cheaper and/or better offers from the competition, more successful sales and/or marketing by the competition, or reasons having to do with the customer ...
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Banning cartoons and harassing cartoonists, though rare, is not unheard of in India. In 1987, in the southern Indian state of Tamil Nadu, the editor of a weekly magazine was arrested and sentenced to three months of rigorous imprisonment for publishing a cartoon mocking politicians, according to a 2003 account in Frontline magazine.
The German cartoon on India's population is a crass & racist attempt at peddling old stereotypes, to showcase India as some exotic basket case. It reflects a denial - the West cannot accept India ...
His first cartoon was published in Shankar's Weekly in 1973. Upon sending some cartoons to The Hindu , the editor Gopalan Kasturi offered him to join full-time. Unny left his job as a bank official to start his career as a professional cartoonist with The Hindu in 1977, where he spent 12 years learning about journalism from Kasturi. [ 2 ]
Defection is defined as either voluntarily giving up the membership of his party or disobeying (abstaining or voting against) the directives (political whip) of the party leadership on a vote in legislature. Legislators can change their party without the risk of disqualification to merge with or into another party provided that at least two ...
A customer's trust in a firm leads to that individual thinking that the firm will provide quality service, which results in the firm gaining a loyal customer. [15] Even in the case of service failures, which decrease customer trust, firms can provide recovery efforts to increase trust and re-gain loyalty. [13] Customer switching Behavior