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  2. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. [2] Founded in 1936, CR was created to serve as a source of information that consumers ...

  3. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  4. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    www .consumeraffairs .com. ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.

  5. Best Gas Grills of 2022, according to Consumer Reports - AOL

    www.aol.com/news/best-gas-grills-2022-according...

    Weber is also near the front of the pack when it comes to owner satisfaction and brand reliability, with ratings of Excellent for each. Weber Spirit E-210 46110001. Weber Spirit E-210 46110001 ...

  6. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Dig a bit deeper into the BBB's report and a picture emerges of which sorts of business are generating the most inquiries: Topping the list are roofers, with more than 3 million inquiries in 2011 ...

  7. Consumers' Checkbook - Wikipedia

    en.wikipedia.org/wiki/Consumers'_Checkbook

    Consumers' Checkbook /Center for the Study of Services (doing business as Consumers’ CHECKBOOK) is an independent, nonprofit consumer organization. It was founded in 1974 [1] in order to provide survey information to consumers about vendors and service providers. There are both print and online publications in the Boston, Chicago, Delaware ...

  8. Online-only retailer Asos blames ‘detrimental’ virtual ...

    www.aol.com/finance/online-only-retailer-asos...

    Asos, which runs a sprawling retail store online, has warned its staff that virtual meetings are having a “detrimental” impact on its performance, causing a “strain” on the entire company ...

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

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