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08-24-2020 05:23 PM in. When we try to launch Samsung TV Plus we receive the following message: There was a problem while trying to play the Samsung TV Plus channel. Check your network settings or try again later. It has not worked for several days. We have unplugged the TV and plugged it back in. We have verified the network connection is good.
Try changing the DNS setting in the TV to Google's DNS (8.8.8.8) Then restart the unit. Be sure to click " Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond. View solution in context.
Here I will provide you with a list of potential fixes that can resolve the issue's you're experiencing. 1. Using your Samsung Television Remote press "Settings". 2. Scroll down to "General". 3. Press "OK" on your Samsung Television Remote. 4. Press "OK" on "Network".
Solved: We just received a notification this morning that Samsung tv plus will be discontinued after a June update. we watch tv on this in - 2888663
Select Air/Cable as your preferred type. 5. The Television will scan for New Channels and Samsung TV Plus Channels that are available to you based on your region (Ie: Canada, USA, or other country) You can also try this: 1. Press Settings on your Samsung Television. 2. Tab down to "Network".
Check your TV's manual or settings for an option to re-scan for the TV Plus channels specifically. If the issue still occurs please free call in to speak with phone support directly at 1-800-Samsung. 11-04-2023 11:36 AM in. My TV plus channels are still not airing even after the reset of the tv.
If this does not help then you can try a factory reset on the TV. You will be able to do that by going to Settings > General > Reset, the pin for the TV should be 0000 unless it was changed. After that, I would recommend calling in directly to speak with our remote management team. Our number is 1 (800) 726-7864.
The Samsung TV Plus app is back online. Please do a cold reboot by unplugging the television for sixty seconds. This should resolve the issue. If you still face issues please perform a smart hub reset. Go to all settings then support in the menu. Select Device Care and then self-diagnostics.
02-08-2022 06:14 AM in. After several reboots and manually assigning (and unassigning) DNS server, the guide is functioning once again. Solved: This past week, every channel on TV Plus shows "No information" in the guide. The channels work fine but the guide is - 2181476.
Select Reset, enter your PIN (0000 is the default), and then select Reset. To complete the reset, select OK. Your TV will restart automatically. If these steps don't match your TV, navigate to Settings, select Support, and then select Self Diagnosis. Solved: Closed caption suddenly stopped working.