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A Department of Transportation investigation of complaints made between 2019 and 2023 found American Airlines unsafely assisted passengers, sometimes resulting in injuries, and didn’t help ...
The U.S. Transportation Department on Wednesday said it was fining American Airlines a record $50 million for its treatment of disabled passengers, including failing to provide some with adequate ...
American Airlines flight delay compensation policy Passengers can receive a refund for unused portions of their ticket if they decide not to travel as a result of a delay.
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
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Air travel is getting worse, judging from the number of consumer complaints. Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period ...
The airline will use more than $30 million of the compensation for the airline's 2019 employee profit-sharing program. American Airlines reaches settlement with Boeing for 737 MAX compensation in 2019
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