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For three consecutive years from 2016 to 2018, Southern came last on passenger satisfaction in surveys conducted by the consumer group Which?, scoring low for value for money, reliability, and punctuality in 2018. [3] In 2022, Southern was ranked second-worst on overall passenger satisfaction in a survey conducted by Transport Focus. [4]
Transport Focus is the statutory watchdog for transport passengers and road users in Great Britain, with offices in London and Manchester. It was named the Rail Passengers Council until January 2006 when renamed Passenger Focus. [1] It was renamed again in March 2015 as Transport Focus. [2]
Onboard passenger information system (PIS) is an integrated system for supplying passengers of public transport with information on their current journey through audiovisual information. The systems are installed on-board of public transport vehicles and provide ambient information to passengers both inside and outside of the vehicles.
U.S. passenger railroad Amtrak said on Tuesday ridership topped 2019 pre-COVID levels for the first time in 2024 and reached a record high even with less capacity. Amtrak reported an adjusted ...
Govia and Thameslink passenger numbers 2010–11 to 2018–19 Q4, annual rolling average [77] [78] In February 2015, Thameslink and Great Northern came at the bottom of Which? magazine's Best and worst UK train companies customer survey, scoring a customer satisfaction score of 43%.
Unlike the Underground, which is a single system owned and operated by Transport for London, National Rail lines in and around London are run by a number of separate train operating companies (TOCs) under contract with the Department for Transport. This results from the privatisation of British Rail in the 1990s which split the former state ...
The TSA said Friday's travel broke a record set in November of nearly 2.91 million air passengers screened. Five of the 10 busiest ever travel days have been since May 16, the agency said.
Gatwick Express, the third railway service to be franchised in 1996. Passenger rail franchising in Great Britain is the system of contracting the operation of the passenger services on the railways of Great Britain to private companies, which has been in effect since 1996 and was greatly altered in 2020, with rail franchising being effectively abolished in May 2021.