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Baggage delays are also covered under the new rule. When passengers' checked luggage doesn't arrive within a reasonable amount of time, airlines must refund them any checked bag fees they've paid.
Passengers can also receive a refund if they paid for optional services, such as baggage fees, seat upgrades or in-flight Wi-Fi, but were not able to use them due to a flight cancelation, delay ...
Customers who experience significant baggage return delays will also be entitled to a refund, as long as a mishandled baggage report is filed, according to the U.S. Department of Transportation.
Customers can reject travel credits in lieu of cash refunds under new rules The Biden administration issued final rules Wednesday to require […] The post Airlines will now be required to give ...
The department said the investigation will evolve as it “processes the high volume of consumer complaints we have already received against Delta.” Investigators are likely to focus on whether Delta is complying with federal rules and offering prompt refunds to passengers whose flights are canceled or significantly delayed.
The Fly Delta app. Flight delay under 120 minutes: If your trip is impacted by a delay less than 120 minutes, in most cases, the best option is to remain on your current flight and the option to ...
Your rights as an airline passenger are minimal, but you do have some. If an airline cancels your flight, regardless of reason, here’s what you’re entitled to.
Delta has been offering waivers, which according to Delta, allow customers hurt by the troubles to make a one-time change to their itinerary, or to cancel and receive a refund for the unused ...