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Order a replacement battery. Order a new battery from the HP Parts Store. Note: Some countries or regions might not be supported when ordering parts from HP.com. See your local HP retailer or contact HP directly to purchase additional batteries or other parts. Go to the HP Parts Store.
Find an HP authorized service center near you. Select registration option. Personal accounts. Save your personal devices and preferences. Easy access to support resources. Create personal account. Business/IT accounts. Managing contracts and warranties for your business. Submitting and managing support cases.
Replace the battery, and then secure it in place inside the computer. Using both hands, slide the front edge of the battery into the cut-outs, and then lower the rear edge onto its connector on the system board.
HP recommends purchasing genuine HP replacement batteries through HP dealers and vendors to avoid illegitimate or counterfeit products. Where can I get a replacement battery? Different notebook models require different batteries.
Enter your serial number, product number or product name. Or, let HP detect your product. Find out more. Select a product type for tips on finding your serial number.
Support Dashboard. HP Account benefits. 1. Let's identify your product. You’ll find manuals, drivers, troubleshooting resources and more. Find your product information for quick identification. Enter your serial number, product number or product name. Enter your serial number, product number or product name. SubmitSubmit.
Looking to repair your printer, laptop or other HP device? Learn about the process for HP repair and how to check your repair status online.
You can order HP certified replacement parts for your notebook computer by using the HP PartSurfer. HP PartSurfer has a complete list of parts and can help you find the part you need. Go to the HP PartSurfer web page. Select your country or region from the drop-down menu.
The battery should be replaced to get the most working time out of your battery. Replace. The battery reports a failure and needs to be replaced as soon as possible. Replace the battery. If your computer is within its warranty period, you can contact HP support to verify if your battery is covered.
If your notebook computer battery does not power the notebook or hold a charge, troubleshoot the battery to see if it needs to be replaced. If the battery indicator light, located near the power icon, does not glow or always blinks, there is a battery problem.