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We’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders and other financial institutions. Talk with an expert about your housing needs for free
Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau.
Login to respond to complaints. The CFPB expects companies to provide complete, accurate, and timely responses tailored to the issues described in each consumer’s complaint, generally within 15 calendar days. Login to the Company Portal.
The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies.
Forgot your password? Are you an employee? Login here.
Instructions. Step 1. On the 'filing' page (HMDA Filing Platform) click login. Step 2. If registering for Login.gov prior to January 1, 2025 click sign in with Login.gov (this is the sign in page as it currently appears). Starting January 1, 2025 sign in will automatically redirect you to Login.gov. Step 3. If a user is already registered for ...
CFPB Supervision Portal Customer Secure Login Page. Login to your CFPB Supervision Portal Customer Account.
Find answers to your questions. Browse by money topic to find answers to commonly-asked financial questions. Learn the basics, understand key terms, and find ways to take action when you have an issue. Browse answers to hundreds of financial questions. Ask CFPB.
Complaints that the CFPB sends to companies for response are published in the Consumer Complaint Database after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Learn how the complaint process works.