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If for any reason you are not happy with your Talbots or Haven Well Within purchase, we will accept returns and exchanges of ticketed, unworn, unwashed, or defective merchandise, and unopened, unused products such as fragrance, candles, etc. with a valid receipt within 60 days of purchase.
Talbots gives customers 60 days to bring in items as returns. If you have waited until any longer than 60 days have passed, you will be unable to return your item. You cannot return an item at all if it was labeled as a "Final Sale" item when you purchased it.
The return portal can be used to ship your return using USPS or prepare your return for drop off at an approved location or a Talbots store. The return portal can be used for online purchases, phone orders (with a valid email address) and orders placed through Concierge in store.
Initiate returns for online purchases through Talbots’ website to get a return shipping label. For gifts, ensure you have the gift receipt for easy returns. Make sure to return items within the 60-day window to avoid any issues.
To initiate a return for an item purchased online, over the phone, or through an order placed with the Concierge in-store, utilize the Talbots return gateway. In order to initiate a return through the return portal, you must supply your email address and order number.
Attach the prepaid return label that came with your order to the package. Please note that a shipping and handling fee of $8.95 will be deducted from your refund. Need a label?
If you’re unhappy with a purchase you made from a Talbots retail store, distribution center, or outlet location, you can return it within 60 days. Any product you want to return must meet one of the requirements laid out in the return policy. The items must be: Ticketed. Unworn, unwashed, or defective. Unopened, unused, or defective.
How to Return the Talbots Product by Mail? Pack your product in its packaging for return. Print your product receipt or slip it along with the order number. Make a request to return to the Talbots by using mail. Ship your product at TALBOTS RETURN Address 1901 EAST STATE ROAD 240 GREENCASTLE, IN 46135-7825
Email us or call 1-800-TALBOTS (1-800-825-2687).
No, Talbots does not offer free returns & exchanges. We researched this on Jul 8, 2023. Check Talbots' website to see if they have updated their free returns & exchanges policy since then.