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iTunes Remote (also known simply as Remote) is a software application developed by Apple Inc. for iOS devices that allows for remote control of Apple TV or iTunes library in an area with Wi-Fi connectivity using the proprietary Digital Audio Control Protocol (DACP). [1]
One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are still unable to connect, please contact your broadband provider for assistance.
Digital Audio Control Protocol (DACP) is a protocol used by iTunes and other audio player and server applications on Mac, Windows and Linux computers, enabling remote control by mobile devices such as iPhone and Android phones and tablet computers. By connecting the personal computer to loudspeakers the mobile device is used as a two-way remote ...
Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
A remote computer connection is generally only possible if both devices have a network connection. Since the advent of cloud computing remote desktop software can be housed on USB hardware devices, allowing users to connect the device to any PC connected to their network or the Internet and recreate their desktop via a connection to the cloud ...
From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help?