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Since StubHub adopted this pricing model in 2015, the company has sold almost 5 million tickets to Washington, DC, consumers alone, generating $118 million in “hidden” fee revenue, according ...
Schwalb’s office claims that StubHub tested its drip pricing method from 2014 to 2015, randomly offering some users “all-in pricing” — when all mandatory fees are apparent from the start ...
Fees vary widely and can total more than 40% of the advertised ticket price, the lawsuit alleges. StubHub, which is based in New York, is one of the world’s largest resale platforms for tickets ...
StubHub is being sued for alleged deceptive fees and unfair pricing by Washington D.C.'s Attorney General.
That makes it “nearly impossible” for buyers to know the true cost of a ticket and compare to find the best price, he said. Fees vary widely and can total more than 40% of the advertised ticket price, the lawsuit alleges. StubHub is one of the world’s largest resale platforms for tickets to sports, concerts, and other live events.
In 2014, StubHub announced "all-in" pricing, presenting the total price of the ticket to the buyer including the fees, rather than adding the fees to the end. [73] However, in 2015 StubHub reverted to the old system of adding fees at the final stage of the transaction. [ 74 ]
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Scalpers would purchase tickets in bulk from the promoter hoping that the tickets would sell out causing an increase in demand for tickets and thus an increase in the ticket price. This caused event promoters to put restrictions on the number of tickets that can be purchased in one transaction, which has greatly reduced unfair ticket pricing.