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Octopus Energy Group is a British renewable energy group. ... In July 2021, Octopus rose 12 places on the UK Customer Service Index to 17th, making it the only energy ...
Octopus Energy was established in 2015 as a retail electricity and gas supplier in the UK, and by December 2019, had over 1.35 million domestic and business customers. . Under the Octopus Energy Group brand, it has expanded into energy for business and energy services, and licences its customer handling software to other energy supp
Which? warned customers will vote with their feet and ‘switch away when this becomes an option’.
The company is now the second largest energy supplier in the UK, and has expanded to other markets including Japan and Australia. [ 10 ] [ 11 ] [ 12 ] The Financial Times reported in 2023 that "Octopus’s credentials as a disrupter have helped win the backing of investors including Generation Investment Management , chaired by former US vice ...
In a 2023 review, the UK government regulator for the energy sector, Ofgem, found that British Gas had 'moderate weaknesses' with their customer service processes, alongside the majority of suppliers. [29] They are described as the "worst firm to be moved to" by MoneySavingExpert.com after a 2022 survey. [30] [non-primary source needed]
The Midcounties Co-operative Limited [4] [a], trading as Your Co-op, is a consumer co-operative in the United Kingdom with over 700,000 members. [2] Registered in England under the Co-operative and Community Benefit Societies Act 2014, it is a member of Co-operatives UK and Federal Retail Trading Services.
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Octopus Renewables Infrastructure Trust (ORIT) is a British investment trust which invests in renewable electricity generation assets in countries in Europe and Australia. [1] It floated on the London Stock Exchange in December 2019, raising £350m.