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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Email fraud - Wikipedia

    en.wikipedia.org/wiki/Email_fraud

    Counterfeit Invoice Ploy: You get an email with an invoice claiming you owe money for a product or service you never ordered. The email looks legitimate and includes the official logo of the business or school. Opening the attachment can potentially infect your computer with malware. Gift Card Scam: Someone has hacked into your close friend's ...

  6. Mail and wire fraud - Wikipedia

    en.wikipedia.org/wiki/Mail_and_wire_fraud

    Mail fraud and wire fraud are terms used in the United States to describe the use of a physical (e.g., the U.S. Postal Service) or electronic (e.g., a phone, a telegram, a fax, or the Internet) mail system to defraud another, and are U.S. federal crimes. Jurisdiction is claimed by the federal government if the illegal activity crosses ...

  7. Dead letter queue - Wikipedia

    en.wikipedia.org/wiki/Dead_letter_queue

    In message queueing a dead letter queue (DLQ) is a service implementation to store messages that the messaging system cannot or should not deliver. [1] Although implementation-specific, messages can be routed to the DLQ for the following reasons: The message is sent to a queue that does not exist. [2] [3] The maximum queue length is exceeded.

  8. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details.

  9. “We Never Went Back”: 30 Reasons That Made People Ditch A ...

    www.aol.com/76-customers-share-worst-stores...

    Poor customer experiences, such as unresponsive service or overcomplicated processes, can quickly sour relationships." He continued: "Additionally, a lack of authenticity or transparency often ...